Known bugs

Every time we found a bug, we try fixing it as soon as possible.

But the update to fix the bug will be online only when Apple’s review team approved it.

Usually the review process would cost a week.

In this post we publish the known bugs and the possible workarounds so that users know how to avoid the bugs.

We will not remove the bug information until it is fixed in the latest version of Recorder Plus.

 


1. The paid version may reverse back to unpaid status on iPad version of Recorder Plus

This is a bug which has been fixed in the latest update.

But users still need to use the “Restore” button to get all paid features back.

Workaround:

Make sure the app has been updated to the latest version

Then tap the “i” button on the bottom-right of the screen. then “Restore”

 

2. On iPad version waveform view do not respond to finger gesture (tap, pinch, swipe)

In some rare situation waveform view do not respond to finger gesture (tap, pinch, swipe)

Workaround:

There are two ways to recover from this situation:

1.Tap the red button to make a new recording

Or

2.Tap to open another recording in the recording list


 

If you have any questions about Recorder Plus, or have a bug to report, please feel free to contact us.

If the bug cause crash, send us the crash log would help a lot in fixing it.

How to send crash log:

“Settings”->”Privacy”->”Diagnostics & Usage”->Turn on “Automatically send” and “Share with App Developers”

We appreciate your help and patience. We work hard not to fail your expectation!

 

 

 

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