How to get help quickly and effectively?

Hi

Thanks for using our product.

If you have any question or need help when using it, please feel free to contact us via email.

Before get custom service by email, we suggest make the following steps of check in several minutes.

Maybe you can get answers very quickly and save lots of time of writing email, describe questions and no needs to waiting for reply.

  1. If the app act abnormal, try update it to the latest version, restart your device and try again.
  2. Search answer in the knowledge base with keyword related to problem. (using the big search box in knowledge base)
  3. Maybe answer is still included in Trouble shooting section.

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